IT Training → Certified IT Courses

CITM - Certified Information Technology Manager [R20] (41-CITMR20)


Description
CITM® is the second course in the EPI IT Training Framework.

Also known as the IT specialist's course, CITM® is a course designed to teach the competences required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management.

Candidates attending this course will prove that they have gained the competences required to provide leadership and take responsibility for team performances and development in dynamic environments.

CITM® is aligned with the latest European e-Competence (e-CF) Framework – addressing proficiency level 3 (Senior Professional/Manager/Consultant). In 2016, the e-CF became a European standard and was published officially as the European Norm EN 16234-1.

Subscribing to this course will provide unlimited access for a duration of 1-year from the moment of purchase. In addition you will receive the student manual and EXIN exam voucher.

Please note; If you are residing in Singapore, you are required to add 7% GST to the listed purchase price. EPI reserves the right to disable the login until the GST amount has been settled as part of the purchase.

After course purchase, payment of GST can be made using the following URL: secure payment

For more information on course content and details click here
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Content
  • Welcome
  • Module 1-1 - IT Strategy
  • Module 1-2 - IT Strategy
  • Module 2-1 - IT Organization
  • Module 2-2 - IT Organization
  • Module 3-1 - Vendor Selection and Management
  • Module 3-2 - Vendor Selection and Management
  • Module 4-1 - Project Management
  • Module 4-2 - Project Management
  • Module 4-3 - Project Management
  • Module 4-4 - Project Management
  • Module 5-1 - Application Management
  • Module 5-2 - Application Management
  • Module 5-3 - Application Management
  • Module 6-1 - Service Management
  • Module 6-2 - Service Management
  • Module 6-3 - Service Management
  • Module 6-4 Service Management
  • Module 6-5 - Service Management
  • Module 7-1 - Business Continuity Planning
  • Module 7-2 - Business Continuity Planning
  • Module 7-3 - Business Continuity Planning
  • Module 7-4 - Business Continuity Planning
  • Module 8-1 - Risk Management
  • Module 8-2 - Risk Management
  • Module 9-1 - Information Security Management
  • Module 9-2 - Information Security Management
  • Module 9-3 - Information Security Management
  • Module 9-4 - Information Security Management
  • Module 10-1 - Information and Knowledge Management
  • Module 10-2 - Information and Knowledge Management
  • Module 11 - Business Change Management
  • Module 12-1 - Technology Trends
  • Module 12-2 - Technology Trends
  • Module 12-3 - Technology Trends
  • Module 13-1 - Quality Management
  • Module 13-2 - Quality Management
  • CITM Sample Exam
  • CITM Course Survey
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 3 years