IT Training → Certified IT Courses

CITO - Certified Information Technology Operator [R20] (40-CITOR20)


Description
CITO® is a course designed to teach the competencies required of the modern IT professional working
at the operations level in IT.

Also known as the IT engineer’s course, CITO® candidates will become instantly productive having gained knowledge and understanding of the demands in today’s IT infrastructures.

Their improved capabilities will deliver immediate results, increasing efficiency and significantly reducing the margin of error.

CITO® is aligned with the latest European e-Competence (e-CF) Framework - addressing proficiency levels 1
and 2 (Associate & Professional). In 2016, the e-CF became a European standard and was published officially
as the European Norm EN 16234-1.

Subscribing to this course will provide unlimited access for a duration of 1-year from the moment of purchase. In addition you will receive the student manual and EXIN exam voucher.

Please note; If you are residing in Singapore, you are required to add 7% GST to the listed purchase price. EPI reserves the right to disable the login until the GST amount has been settled as part of the purchase.

After course purchase, payment of GST can be made using the following URL: secure payment

For more information on course content and details click here
Or, send us an email: click here to contact us
Content
  • Welcome
  • Module 1 - IT Strategy
  • Module 2 - IT Organization
  • Module 3-1 - Vendors
  • Module 3-2 - Vendors
  • Module 4-1 - Project Management
  • Module 4-2 - Project Management
  • Module 5-1 - Applications
  • Module 5-2 - Applications
  • Module 6-1 - Systems Administration
  • Module 6-2 - Systems Administration
  • Module 6-3 - Systems Administration
  • Module 6-4 - Systems Administration
  • Module 6-5 - Systems Administration
  • Module 7 - Documentation
  • Module 8-1 - Service Management
  • Module 8-2 - Service Management
  • Module 8-3 - Service Management
  • Module 8-4 - Service Management
  • Module 9.1 - Risk
  • Module 9-2 - Risk
  • Module 10-1 - Information Security
  • Module 10-2 - Information Security
  • Module 11 - Technology Trends
  • Module 12 - Quality
  • CITO Sample Exam
  • CITO Course Survey
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: 3 years